|Intellix develops software that helps automate decision processes to improve consistency and lower costs.|
Intellix software allows an organisation's business experts to capture, maintain and distribute their key knowledge or expertise. This knowledge can then be accessed throughout an organisation, and used to support decision-making as if the expert themselves were available.
Intellix products can be applied to a variety of situations - from investment advice in the Financial Sector to manufacturing process troubleshooting in the Process Industry to diagnostic systems and intelligent checklists in Health Care..
Intellix is based in Copenhagen, Denmark and in Reykjavik, Iceland and has customers in Europe and the US. Founded in 1997, Intellix software is based on research into neural networks undertaken at Denmark's national research laboratory, Risoe. The technology helps organisations turn their most vital asset - knowledge - into electronically manageable knowledge solutions.
Supporting employees in their decision-making and trouble-shooting is a key factor in improving operational excellence. It is however difficult in practice, and until recently has involved large, IT or consulting-driven projects. As a result, relatively few companies have implemented systems for anything except their core and mission-critical processes. Intellix systems change that because it is cost-effective to apply, and the business expert is in control of the solution. Experts build knowledge solutions that reflect an organisation's best practice within an area and 'replicate' their expertise. In doing so they relieve themselves of day-today questions to concentrate more on 'exception' situations or other areas.
To give an example - imagine an employee faced with a 'bottle-neck' situation in a production process. The employee consults the knowledge system first instead of calling the process expert. The employee is asked to describe key factors about the situation via interactive, web-based dialogs. Data may also be automatically provided through integration to existing systems. The neural-network ensures that a minimum number of questions are asked to reach an answer. Similar to an expert, when enough information has been gathered, a solution is presented. If the situation is new a recommendation (and relative confidence level) can be presented. Exceptions can also be fed back automatically to the business expert who can update the solution in minutes.
The advice that is given will always reflect your company's policies, and will have the same quality as the advice offered by your company's best experts.
Intellix is in the process to establish a fully staffed office in the US.The operations are estimated to start in March 2011.
Please feel free to contact us if you would like further information. You can email us at firstname.lastname@example.org.
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