|Intellix solutions let you provide your customers with advice
on the Internet, or using another media, by fully exploiting the power of
a new generation of artificial intelligence software.
Intellix solutions also can help you free resources, and let you develop
and expand your area of core competence. Our goal is to help you provide
your customers with improved service. Using Intellix solutions your company
will obtain both immediate and long-term benefits.
Short-term benefits include:
Intellix solutions let you provide uniform and objective advices to your
customers. By using the software, it is ensured that customers having
similar profiles obtain similar advices. Furthermore, it is easy to ensure
that all customers obtain reliable advice and that these advices are in
accordance with company policies.
Time to market
By exploiting the power of advanced knowledge models that are easy to
create and maintain, Intellix lets business professionals make instant
changes to your company's core knowledge. This minimises the time separating
the input of knowledge from its utilisation, thereby improving your response
time in a fast-changing market. As a result, Intellix solutions allow
you to respond more quickly to your surroundings, and reduce your time
Self-service is a classic win - win situation, where the interests
of both the customer and the company are best served by a self-service
solution. Using Intellix solutions, your customers gain online access
to your best experience and knowledge, whether they are looking for advice
or are interested in buying a product directly from your homepage. The
customer gets the best of all worlds - high quality service, and instant
access to your products and services. At the same time, you will be able
to free resources and reduce costs. Let your customers service themselves.
"Let the customer do the work."
Long-term benefits include:
Our solutions help automate trivial routines and lift the level of
competence of all employees in your company. Intellix helps free your
experts for more important work.
Intellix's technology lets you automatically add to your core competence
the experience you gain from each interaction with a customer, whether
it occurs on the Internet or using another media. In the long-term, this
will lead to a significant increase in knowledge of your core business.
Intellix solutions provide full documentation of the advice your company
gives each customer. In a legal context, you will be able to show your
advice followed company best practice.
Other advantages from Intellix