Intellix solutions also can help you free resources, and let you develop and expand your area of core competence. Our goal is to help you provide your customers with improved service. Using Intellix solutions your company will obtain both immediate and long-term benefits.

Short-term benefits include:

Objective advice
Intellix solutions let you provide uniform and objective advices to your customers. By using the software, it is ensured that customers having similar profiles obtain similar advices. Furthermore, it is easy to ensure that all customers obtain reliable advice and that these advices are in accordance with company policies.

Time to market
By exploiting the power of advanced knowledge models that are easy to create and maintain, Intellix lets business professionals make instant changes to your company's core knowledge. This minimises the time separating the input of knowledge from its utilisation, thereby improving your response time in a fast-changing market. As a result, Intellix solutions allow you to respond more quickly to your surroundings, and reduce your time to market.

Self-service
Self-service is a classic win - win situation, where the interests of both the customer and the company are best served by a self-service solution. Using Intellix solutions, your customers gain online access to your best experience and knowledge, whether they are looking for advice or are interested in buying a product directly from your homepage. The customer gets the best of all worlds - high quality service, and instant access to your products and services. At the same time, you will be able to free resources and reduce costs. Let your customers service themselves. "Let the customer do the work."

Long-term benefits include:

Increased competence
Our solutions help automate trivial routines and lift the level of competence of all employees in your company. Intellix helps free your experts for more important work.

Greater knowledge
Intellix's technology lets you automatically add to your core competence the experience you gain from each interaction with a customer, whether it occurs on the Internet or using another media. In the long-term, this will lead to a significant increase in knowledge of your core business.

Documentation
Intellix solutions provide full documentation of the advice your company gives each customer. In a legal context, you will be able to show your advice followed company best practice.

Other advantages from Intellix solutions.